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Marshal

FPS Drop Issue & Mobile Platform Updates

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Hello players,
 
The team is well aware of the recent issues with lag and the very persistent FPS Drop issue that has plagued our server and spoiled our fun for several months now.
 
Discussions within the staff regarding these issues have not stopped since the day we formed this new team. We have consulted other server owners and developers but no one has really given us a solid answer. We have several theories regarding this and they will all be explored in due time with the least amount of disruption to the gameplay and overall mechanics of the game.
 
The lag you are experiencing is likely caused by your Internet Service Provider (ISP). Our server host is detecting high latency coming from them but this does not apply to all. The reports coming from players are very inconsistent with different experiences coming from players of the same ISP. The same holds true with our staff members. However, we are considering that this may also be an issue with our server host due to the fact that they are the only factor that can change since the last maintenance.
 
FPS Drop – UPDATES
 

As mentioned above, we have several suspects and we would be exploring options that will have the least amount of impact to the gameplay. We have noticed in the past even with 8k+ total players online, WoE was somewhat smooth.

 

We are thinking of switching back to our old host because since then, the server files have not received an update that would cause such an issue. This move will allow us to eliminate this theory and if the problem still persists, we can easily and quickly switch back with a short downtime and continue to narrow down the list of possible suspects.

As mentioned above, this move may also help solve the issue with lag.

 
XPRO – MOBILE UPDATES
 
The team has not forgotten the mobile players. As for the update, the technical work is practically complete but still requires to complete the final stages of development, which involves several patches and testing. Before the public release, the development team needs to be satisfied with the security and stability of the platform so the mobile platform users can have a fun and smooth experience when they return.
 
Overall, this is the progress. The progress may be slow, but this is something that the team would not like to take any shortcuts. Rest assured that we still have our focus on these issues and have not crosses them out from our top priority list.
 
Thank you for understanding and support.
 
Marshal, Game Master

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3 hours ago, Marshal said:
The lag you are experiencing is likely caused by your Internet Service Provider (ISP). Our server host is detecting high latency coming from them but this does not apply to all.
 
 

 

Basically you are saying the lag is because of the player's fault because they have bad internet.

 

Please see the screenshot below for the results of my speedtest. I have fast internet.

 

So why am I still lagging then?

 

Speedtest.jpgmy angel poem

Edited by Mojica

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4months problem DarkRO Rebirth hayz

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@Marshal,

 

Good day! I think the ISP is not the reason of the delay/lag we are currently experiencing in the server, as you can see players are lagging with some having low pings, high download and upload speeds and even players playing abroad are complaining. Kindly re validate and verify the lag issues to your respective host. Stop with ISP reasons we all know the game was smooth after every server restart. Thank you 😊:no1:

 

 

0 packet loss but still stop dancing :hmm:

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